Privacy Policy

Disclaimer: The content on this page is provided for general informational purposes and does not constitute legal advice. It is based on common industry practices for B2B manufacturing websites. We strongly recommend having this content reviewed by a qualified legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.

Who We Are

TZFoundry (Qingdao Tianzhuang casting Machine Industry and Trade Co., Ltd.) manufactures foundry equipment for overseas buyers. Our facility is located at Tianzhuang industrial part, Pingdu Zone, Qingdao city, China. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or contact us for business inquiries.

What Information We Collect

We collect personal data when you voluntarily submit it through our website or communicate with us directly:

Information you provide directly:

  • Name and job title
  • Company name and business details
  • Email address
  • Phone number and WhatsApp contact
  • Inquiry details and project specifications
  • Any other information you include in your messages to us

Information collected automatically:

  • IP address and general location data
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referral source (how you found our website)

Cookies and tracking technologies:

  • We use functional cookies to maintain your session and remember your preferences
  • Analytics cookies help us understand how visitors use our website
  • We do not use advertising or tracking cookies for marketing purposes

How We Use Your Information

We use your personal data for these business purposes:

Primary purpose — responding to your inquiries:

  • Processing your quote requests and technical questions
  • Providing product specifications and pricing information
  • Discussing customization requirements and project details
  • Arranging sample shipments or factory visits

Secondary purposes:

  • Improving our website content and user experience
  • Understanding which products and markets generate the most interest
  • Maintaining records of business communications for reference

We do not use your contact information for unsolicited marketing. If you submit an inquiry, we'll respond to your specific request — we won't add you to a mailing list without your explicit consent.

How We Share Your Information

We do not sell your personal data to third parties. We may share your information in these limited circumstances:

Service providers:

  • Email service providers who help us respond to inquiries
  • Website hosting and analytics providers
  • Shipping and logistics partners (only when arranging sample or order delivery)

These service providers are contractually required to protect your data and use it only for the specific services they provide to us.

Legal requirements:

  • We may disclose information if required by law, court order, or government regulation
  • We may share information to protect our legal rights or prevent fraud

Business transfers:

  • If our company is acquired or merged, your data may be transferred to the new entity

How Long We Keep Your Data

We retain inquiry data for as long as necessary to maintain our business relationship with you:

  • Active inquiries: Retained while we're discussing your project requirements
  • Completed transactions: Records kept for 7 years for accounting and warranty purposes
  • Inactive inquiries: Deleted after 3 years if no further contact occurs

You can request deletion of your data at any time by contacting us (see below).

Your Rights

You have these rights regarding your personal data:

Access: Request a copy of the personal data we hold about you

Correction: Ask us to correct inaccurate or incomplete information

Deletion: Request deletion of your personal data (subject to legal retention requirements)

Objection: Object to our processing of your data for specific purposes

Data portability: Request your data in a structured, machine-readable format

Withdraw consent: If we're processing your data based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at sales@tzfoundry.com. We'll respond to your request within 30 days.

Data Security

We implement reasonable security measures to protect your personal data:

  • Secure server infrastructure with regular security updates
  • Access controls limiting who can view your information
  • Encrypted transmission of data through our contact forms
  • Regular backups to prevent data loss

However, no internet transmission is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of data transmitted through our website.

International Data Transfers

Our business operates from China and serves buyers in North America, Europe, the Middle East, and Southeast Asia. When you contact us, your data may be transferred to and processed in China.

If you're located in the European Union, please be aware that China may not provide the same level of data protection as EU regulations require. By submitting your inquiry, you acknowledge this international data transfer.

Cookies and Tracking

Our website uses these types of cookies:

Essential cookies: Required for basic website functionality (session management, form submission)

Analytics cookies: Help us understand visitor behavior and improve our website (we use standard analytics tools that collect anonymized data)

Preference cookies: Remember your language or display settings

You can control cookies through your browser settings. Disabling cookies may affect some website functionality, but you'll still be able to view product information and contact us directly via email.

Third-Party Links

Our website may contain links to third-party websites (industry associations, certification bodies, logistics partners). We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll post the updated version on this page with a new "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

For significant changes that affect how we use your data, we'll notify you via email if we have your contact information.

Children's Privacy

Our website is intended for business professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we've inadvertently collected data from a minor, contact us immediately and we'll delete it.

Contact Us for Privacy Concerns

If you have questions about this Privacy Policy or how we handle your personal data, contact us:

Email: sales@tzfoundry.com

WhatsApp: +86 13335029477

Address: Tianzhuang industrial part, Pingdu Zone, Qingdao city, China

For data access requests, deletion requests, or privacy-related concerns, please include "Privacy Request" in your email subject line so we can route it to the appropriate person.

Last updated: April 1, 2026